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We are dedicated to helping clients achieve their skincare goals. At Belle Vous Spa, we offer complimentary consultations to better understand each individual’s skin care needs. Based on private skin analysis and conversation, both client and Therapist will design a treatment plan that will best meet the expectations of the client.


Appointments are preferred, but not always necessary. If we have it available we will be happy to provide your desired treatment. However, most procedures are booked several days in advance.


Check-in at the front desk on time prior to your scheduled appointment to prepare for your treatment. As we are a health spa, we require that all new clients fill out skin care history information and treatment consent forms online.

Please note our cancellation policy

When you make an appointment with Belle Vous Spa & Salon, we reserve time for you, that no one else can take. We set up the therapy area for your treatment and we reserve the therapist specifically for you. In common with all other reputable providers in our industry, we operate a 24-Hour Cancellation Policy, where we charge a 50% fee for missed appointments (No Show) or a 30% fee for rescheduled, changed or cancelled, with less than 24 Hours' Notice for any reason, including self-isolation. This policy is to protect the livelihood of our therapists and to protect our business from the devastating effects of missed appointments. By booking, you agree to accept this policy, should misfortune or poor health prevent you from attending.

We require you to confirm all bookings with us online, if not your booking will be cancelled.

When booking online, a confirmation email request will be sent to you, you will be required to confirm your booking with your payment card. No monies nor payments will be debited from your card at this point. 

We do not know customers card details at the salon nor online, this is a secure payment system due to the financial legislation laws and data protection laws, so rest be assured. Once you have come in for your treatment, after your treatment we will ask for your permission to process the payment, using the payment card that you had used at the time to confirm the booking. This makes paying for your treatments much more smoothly and completely contactless, no need to hunt around for your card. 

You will also have an option to use another card or to pay with cash. Please contact us directly if you have any specific problems or queries you would like to discuss. If booking over the phone a 50% deposit will have to be made to confirm your booking. All deposits will be redeemable against your treatments or refunded if cancelled within our policy guidelines.  

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