Before you book a treatment, find out what your skin actually needs
A 15 minute online consultation with our practitioner. We look, we listen, and we tell you honestly what your skin would respond to.
Book your consultation
The same concern can have three different causes
Choosing a treatment from a menu means guessing which cause you have. That is where money and patience get spent on the wrong thing.
A dark patch on the cheek
Sun pigmentation, a mark left behind by an old spot, and hormonal melasma can look almost identical. They do not respond to the same thing.
Skin that looks tired
This can be dehydration, a barrier that needs rebuilding, or congestion sitting under the surface. The right answer changes with the cause.
Texture and scarring
Some scarring softens well. Some does not. What matters is knowing which you have before you spend anything.
How it works
1
Book your online consultation
15 minutes by video, at a time that suits you. £10 to hold the slot.
2
Tell us what is bothering you
What you have noticed, what you have already tried, what you would like to change.
3
We assess and explain
An honest explanation of what is going on with your skin and what would realistically help.
4
Come in for a closer look
If treatment looks right for you, we arrange an in clinic assessment of your skin.
5
Agree the plan together
Approach, sessions and price are all confirmed before anything is booked or paid.
What people usually come to us about
No treatment names here, and that is deliberate. The concern is the starting point, not the answer.
Pigmentation
Dull, tired skin
Firmness and ageing
Tired-looking eyes
Acne / Acne scarring
What people say after the call
She told me one of the things I came in for was not worth treating. I trusted everything she said after that.
C
Charmain L
Nine Elms
I had been about to book a course of something I read about online. It was the wrong thing entirely.
W
Wendy C
Crystal Palace
Fifteen minutes on a video call saved me from spending several hundred pounds on a guess.
O
Olivia H
Nine Elms
No pressure at all. Just a clear explanation of what was going on with my skin and what to do about it.
M
May Yi S
Crystal Palace
Why the consultation costs £10
It is not a discount, and it is not a sales appointment. The fee holds your slot and keeps the diary for people who genuinely want an opinion on their skin. If you go ahead with treatment, the £10 comes off the price.
If nothing we offer would genuinely help you, we will tell you that. You will finish the call knowing where you stand, which is worth more than a treatment that was never going to work.
Questions people ask before booking
Yes. Your first consultation is a 15 minute video call, so you can do it from home at a time that suits you.
If treatment looks appropriate for you, we arrange an in person assessment at the clinic. Your practitioner looks at your skin properly, talks through a plan, and confirms the price before anything goes ahead.
You get told that. An honest recommendation is the point of the consultation, and sometimes the honest recommendation is to do nothing, or to change something at home first.
Yes. If you decide not to go ahead, the £10 is refunded. If you do go ahead, it comes off the cost of your treatment.
The form takes about two minutes. We come back to you with booking details, and the call itself is 15 minutes. If you choose to come in, the clinic assessment is usually arranged within the following week.
Stop guessing. Start with an assessment.
Two minutes to ask. Fifteen minutes to find out where your skin actually stands.
15 minutes online. Refundable, and credited to your treatment if you go ahead.